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Terms & Conditions

Notes London Terms & Conditions: 

If you access the website (www.noteslondon.co.uk), and / or place an order for goods, you agree to be bound by these terms and conditions. Please read these terms and conditions carefully before accessing and / or ordering any goods from the Notes London Website.

You should save a copy of these terms and conditions for future reference and if you have any questions about the website please email Notes London Customer Service Team – email: customerservices@noteslondon.co.uk or call 020 7101 2952.

The following definitions are used in these terms:

‘Customer’ / ‘You’: You, the customer accessing and / or using the Website.

‘Website’: www.noteslondon.co.uk

‘Seller’, ‘Us’, ‘We’: Notes London Ltd.

Placing an Order:

Add To Cart: Select the product(s) you want to buy from the Website (including the size, colour (where applicable) and the quantity – the default will be one (1) unit and maximum order quantity will be ninety-nine (99) units. To order quantities greater than ninety-nine (99) units per item, please contact Customer Services who will be able to assist you with your order. Click ‘Add to Cart’.

Checkout: Once you have added all the products you wish to order, click on the ‘Cart’ icon in the top right-hand corner. Review the contents of your cart and make sure all specifications meet your requirements then, click “Proceed To Checkout”.

Account / Guest: Enter your email address. If you already have an account, you will be asked to enter your password to log in, or you can choose to continue as a guest without logging in. If you do not have an account, you will be given the opportunity to register for an account or to continue as a guest. 

Delivery:

Select your preferred delivery method.

Payment:

Select your preferred payment type on our secure payment page. You should also enter any gift card / vouchers / promo codes on this page.

Order Acknowledgement: Following submission of your order you will be sent an automated order acknowledgement to the email address used to place the order. An order acknowledgement does not mean that your order has been accepted. All orders are subject to availability of the products and formal acceptance by the Seller (which is in the order confirmation).

Order Confirmation: 

When your order has been picked, packed and is ready for delivery, you will receive an email confirming that the Seller has accepted your order. This is when a contract for you to purchase the goods from the Seller is formed. The contract to sell goods to you only relates to those goods listed in the confirmation email. By placing an order through the Website, you warrant that you are legally capable of entering into a binding contract.

Description and Pricing of Goods:

A description of the main characteristics and prices of goods are on the product pages of the Website.

For Customers based in the UK the price includes all applicable taxes.

For Customers based outside the UK an: the prices for goods on the Website may not include all applicable taxes.

Prices and offers may vary and may only be available for limited periods. All prices and offers are subject to availability and may be withdrawn or amended at our discretion. The prices on the Website may differ to prices in our retail partner stores, catalogues or elsewhere.

The Website contains a large number of goods and it is possible that, despite our best efforts, some of the goods listed on the Website may be incorrectly priced. If we discover an error in the price of the goods you have ordered we will inform you as soon as possible. We will give you the option of reconfirming your order at the correct price or cancelling it.

The Seller is under no obligation to sell incorrectly priced goods to you at the incorrect price.